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Nationwide |
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| The
Problem |
| NationWide Primary
Healthcare Services Pvt Ltd., a newly launched primary
healthcare provider and a pioneer in this field, needed
a patient booking and appointment platform to support
its national growth. Nationwide’s three clinics were
handling 1,400 patient visits a year, but over the next
2 years the organisation plans to start around 25
clinics across 3 cities. |
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About Nationwide |
| NationWide Primary
Healthcare Services Pvt. Ltd (NationWide) is a
pioneering chain of Primary Care Clinics that was
awarded the “Most Innovative Primary Healthcare Services
in Bangalore” by BIG Brand Research at the recent Brands
Academy Karnataka Service Excellence Awards 2011. |
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KVP Support Strategy |
| KVP helped Nationwide
transition to the Force.com platform from Salesforce.com
which provided them the flexibility to scale. KVP
understood the business requirements of NationWide and
helped them transition to the cloud solution making
their clinical operations seamless. |
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| The
Outcome |
| The new system cuts in half
the time clinic operations staff spend on managing
appointments and transactions. NationWide can produce
reports showing which services are most popular and let
managers estimate future sales revenues. The platform
automatically generates alerts when patients’ healthcare
plans expire boosting customer retention. |
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Back to Customers |
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