KVP supports Nationwide to develop a system that cuts in half the time clinic operations staff spend on managing appointments and transactions.  
 
Key Facts
Website: www.nationwidedocs.org
Industry: Life Sciences
Services offered : Consulting, Cloud Technology
 
 
 
Nationwide
 
The Problem
NationWide Primary Healthcare Services Pvt Ltd., a newly launched primary healthcare provider and a pioneer in this field, needed a patient booking and appointment platform to support its national growth. Nationwide’s three clinics were handling 1,400 patient visits a year, but over the next 2 years the organisation plans to start around 25 clinics across 3 cities.
 
About Nationwide
NationWide Primary Healthcare Services Pvt. Ltd (NationWide) is a pioneering chain of Primary Care Clinics that was awarded the “Most Innovative Primary Healthcare Services in Bangalore” by BIG Brand Research at the recent Brands Academy Karnataka Service Excellence Awards 2011.
 
KVP Support Strategy
KVP helped Nationwide transition to the Force.com platform from Salesforce.com which provided them the flexibility to scale. KVP understood the business requirements of NationWide and helped them transition to the cloud solution making their clinical operations seamless.
 
The Outcome
The new system cuts in half the time clinic operations staff spend on managing appointments and transactions. NationWide can produce reports showing which services are most popular and let managers estimate future sales revenues. The platform automatically generates alerts when patients’ healthcare plans expire boosting customer retention.
 
 




 

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