Transform your hospitality business with our comprehensive CRM solution built on Salesforce. Manage leads, bookings, contracts, loyalty programs, and analytics—all in one platform.
Trusted by Leading Hospitality Brands
Explore our full suite of hospitality-specific features designed to streamline your sales, bookings, operations, and guest engagement.
Purpose-built for hotels, resorts, and hospitality businesses with deep industry expertise
Ready-to-deploy solution with hospitality-specific workflows, fields, and automations
Go live in weeks, not months, with our accelerator approach and best practices
Manage multiple hotels, resorts, and venues from a single unified platform
Built 100% on Salesforce with full platform capabilities and security
Dedicated hospitality CRM experts to guide your transformation journey
Real-time dashboards and reports for data-driven decision making
Answer a few questions about your business to get a personalized ROI estimate based on industry benchmarks and real customer results.
Tell us about your hospitality business
* These estimates are based on industry benchmarks and typical customer results. Actual results may vary based on your specific situation. Contact us for a detailed, customized ROI analysis.
From single properties to global hotel chains, we have the perfect solution for your needs
Perfect for single-property hotels getting started with CRM
Ideal for growing hotel groups with multiple properties
For large hotel chains requiring advanced customization
| Features | Starter | Professional | Enterprise |
|---|---|---|---|
| Sales & Lead Management | |||
| Lead capture & tracking | |||
| Auto lead assignment | |||
| Lead scoring & prioritization | |||
| Duplicate detection & merge | |||
| Advanced lead routing rules | |||
| Campaign Management | |||
| Basic campaign tracking | |||
| Multi-channel campaigns | |||
| Campaign ROI analytics | |||
| Multi-property campaigns | |||
| Marketing tool integrations | |||
| Booking & Opportunity | |||
| Booking management | |||
| Quote & proposal generation | |||
| Booking line items | |||
| Discount approval workflows | |||
| Competitor tracking | |||
| Contract Management | |||
| Basic contract tracking | |||
| Contract templates | |||
| Renewal & expiry alerts | |||
| Utilization monitoring | |||
| E-signature integration | |||
| Property & Venue | |||
| Property master management | |||
| Venue & room configuration | |||
| Double-booking prevention | |||
| Seasonal rate management | |||
| Dynamic pricing rules | |||
| Guest Engagement | |||
| Contact management | |||
| Email templates | |||
| Automated greetings | |||
| Loyalty program management | |||
| Advanced loyalty tiers & rewards | |||
| Analytics & Reporting | |||
| Standard dashboards | |||
| Lead & booking reports | |||
| Revenue analytics | |||
| Sales productivity reports | |||
| Custom report builder | |||
| Productivity & Collaboration | |||
| Task management | |||
| Calendar integration | |||
| Document storage | |||
| Chatter collaboration | |||
| Multi-level approvals | |||
| Mobile & Field Sales | |||
| Mobile app access | |||
| Geo-tagged visits | |||
| Offline mode | |||
| Visit productivity scoring | |||
| Integration & Customization | |||
| PMS integration | Basic | Standard | Advanced |
| API access | |||
| Custom fields | 5 | 25 | Unlimited |
| Custom workflows | 5 | Unlimited | |
| Dedicated implementation team | |||
Not sure which edition is right for you? Our team can help you choose.
Join leading hotels and resorts who have revolutionized their sales and guest management with KVP's Hospitality CRM Solution.
Get answers to common questions about our Hospitality CRM Solution
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