Product Development Support

    Salesforce Product Development Support Services

    Comprehensive development, enhancement, and support services to build and maintain exceptional Salesforce products and solutions.

    Our Product Development Services

    Comprehensive Salesforce product development and support services designed to understand your product vision, MVP development, Salesforce security review, feature enhancement support, customer service and implementation

    Product Architecture

    Design scalable and maintainable solutions

    • Solution architecture design
    • Data model optimization
    • Integration architecture
    • Performance optimization
    • Security framework setup
    • Scalability planning

    Custom Development

    Build tailored solutions aligned with your product vision

    • Lightning Web Components development
    • Apex and Visualforce solutions
    • Custom objects and workflows
    • Mobile app development
    • API development and integrations
    • UI/UX customization

    Product Enhancement

    Continuous improvement and feature additions

    • Feature development roadmap
    • Performance improvements
    • User experience enhancements
    • New functionality development
    • Third-party app integration
    • Mobile optimization

    Implementation Services

    Scale your delivery with our implementation partnership

    • Create alternate implementation teams to scale delivery
    • Cost-effective implementation partner model
    • Peak load management and resource flexibility
    • Free up internal team bandwidth for product R&D
    • Expand services around Salesforce core products for added value

    Quality Assurance

    Comprehensive testing and validation services

    • Automated testing frameworks
    • Unit and integration testing
    • User acceptance testing
    • Performance testing
    • Security vulnerability assessment
    • Regression testing

    DevOps & Release Management

    Streamlined deployment and version control

    • CI/CD pipeline setup
    • Version control management
    • Change set deployment
    • Environment management
    • Salesforce security review preparation and support
    • Automated deployment pipelines
    • Backup and recovery strategies

    Our Development Process

    A proven agile methodology that ensures quality and timely delivery

    01

    Discovery & Planning

    Understanding ISV product vision, customer profile, use case and product strategy/differentiations, feature development or enhancement road-map

    02

    Design & Architecture

    Solution design, data modeling, and technical architecture documentation

    03

    Development & Testing

    Agile development sprints with continuous integration and quality assurance

    04

    Deployment & Support

    Production deployment, user training, and ongoing technical support

    Featured Case Studies

    Real-world success stories showcasing our product development expertise

    Financial Services

    High-Volume P2P Lending Platform

    Our customer is an Australia-based P2P lending platform. We built the entire front-end web app and backend Salesforce solution including Sales, Service, Marketing, Loan Origination System, Loan Management System, and integrations for credit check, address and ID proofs for faster and compliant loan processing. We were also involved in building solutions around collections and pre-approved top-up loans to further enhance product features.

    Challenge

    Processing millions of real-time transactional records (loan applications, payments) rapidly hit the rigid Salesforce Governor Limits, threatening system crashes and preventing necessary scale for national expansion.

    Solution

    Architected and developed a Heroku-based microservice application using Node.js and Heroku Connect for bi-directional, near-real-time data sync. This decoupled the core financial engine from the CRM.

    Result

    Eliminated transaction bottlenecks and maintained 100% data fidelity between the core financial engine and Salesforce Sales/Service Clouds, supporting $1B+ in annual transaction volume.

    $1B+
    Annual Transaction Volume
    ISV Partnership

    Global Quality Management System (QMS) App

    Challenge

    Supported a US-based Salesforce ISV who built a QMS solution on the Salesforce platform. Our task was to support them with new feature enhancements around PLM to enhance their QMS solutions.

    Solution

    Participated along with their scrum team and built a complex, multi-package application using Lightning Web Components (LWC), a deeply nested custom object model, and implemented robust CI/CD and automated governance checks.

    Multi-Package
    Complex LWC Application
    Telecom CPQ

    Custom CPQ and Advanced Approvals

    Challenge

    Partnered with a UK-based leading Salesforce ISV focused on specialized CPQ for the telecom market. We were involved as their implementation partner where we received extensive training and became part of their implementation team.

    Solution & Result

    Became part of their implementation team and implemented multiple assignments in Australia, New Zealand, and APAC region for implementing CPQ solutions for telecom operators. Our engagement helped our customer free up their internal team time for more product R&D.

    APAC
    Regional Implementation

    Why Choose Our Product Development Support?

    Accelerate product time-to-market by 40%

    Reduce development costs through optimized processes

    Ensure code quality with comprehensive testing

    Scale your team with expert Salesforce developers

    Maintain product excellence with continuous support

    Leverage best practices and industry standards

    Ready to Build Your Next Salesforce Product?

    Partner with our expert development team to create innovative Salesforce solutions that drive business value.

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