Deliver the right data to the right person at the right time — across customers, distributors, internal teams, supply chain, HR, and finance — all through WhatsApp, orchestrated from Salesforce.
A comprehensive WhatsApp communication platform built on Salesforce and Twilio, enriched by Data Cloud for contextual enterprise-wide messaging.
Native integration of WhatsApp Business API with Salesforce using Twilio — enabling campaign management, status tracking, and conversation logging directly inside Salesforce objects.
Integrate data from disparate systems — ERP, HRMS, supply chain, finance — into Salesforce Data Cloud to power contextual, real-time WhatsApp communication.
Deploy intelligent WhatsApp chatbots powered by Twilio Studio and Salesforce for automated lead qualification, FAQ handling, and seamless agent handover.
Automate service-related messaging — payment reminders, booking confirmations, status updates, and milestone notifications — triggered from Salesforce workflows.
Design and launch WhatsApp promotional campaigns with advanced segmentation, DND management, and ROI tracking within Salesforce Campaign objects.
Track message delivery, read receipts, engagement rates, and conversion influence with real-time status sync via webhooks — all dashboarded in Salesforce.
A battle-tested 3-level approach that scales from marketing campaigns to AI-driven conversational automation.
Campaign management inside Salesforce — template selection, audience targeting with DND exclusion, delivery tracking, and ROI dashboarding.
Automate post-sale communication — payment reminders, milestone updates, and service agent messaging from the Salesforce Service Console.
Deploy AI-powered WhatsApp bots for lead handling, FAQ automation, and intelligent routing with seamless human handover.
WhatsApp as an enterprise communication channel — not just for customers, but for every stakeholder in your value chain.
Automated booking updates, payment reminders, construction milestone alerts, and lead nurturing via WhatsApp for property developers.
View Case StudyOrder confirmations, delivery tracking, distributor communication, and promotional offers — all orchestrated from Salesforce to WhatsApp.
Supply chain alerts, vendor communication, quality notifications, and internal team coordination on WhatsApp powered by real-time ERP data.
Appointment reminders, patient/student engagement, admission updates, and service notifications via compliant WhatsApp messaging.
Employee onboarding workflows, leave approvals, policy updates, and internal announcements delivered through WhatsApp — integrated with HRMS data.
Loan status updates, collection reminders, KYC notifications, and customer service messaging with full compliance and audit trails.
Our unique propositions that set us apart in delivering enterprise WhatsApp solutions.
End-to-end Salesforce-native architecture — no third-party middleware required
Data Cloud integration for unified customer profiles across enterprise systems
Twilio-powered scalability supporting high-volume, reliable message delivery
Proven 3-level implementation framework: Marketing → Service → AI Bot
Cross-industry experience across real estate, retail, manufacturing, and financial services
Full compliance with WhatsApp Business policies, DND regulations, and data protection
We enable Salesforce Data Cloud to unify data from multiple disparate systems — ERP, HRMS, finance, supply chain — creating a single customer and stakeholder profile. This powers hyper-contextual WhatsApp messages that are relevant, real-time, and actionable.
Let us show you how Salesforce, Twilio, and Data Cloud can power your WhatsApp strategy — from marketing campaigns to AI-driven automation.